Earlier, the idea of eating out entailed- dressing up and driving to your favorite restaurant. However, the advent of online ordering software, especially mobile ordering applications, has changed the face of the restaurant landscape.
Mobile Ordering Apps Allow Easy Access to Conventional Marketing
Today, one in every four people have one or more mobile ordering apps installed, which they can use to place an order at their favorite restaurant.
The studies suggest that 22% of people tend to order more when ordering through an app. Social media platforms offer a lot of scope for restaurants to promote their apps online. They can create their handles or hire influencers to do the needful for them on networks such as Facebook, Twitter, and Instagram.
Consequently, the restaurants no longer have to worry about footfall because customers are still enjoying the food they have to offer. Not just that, mobile applications help restaurants easily create brand recognition and loyalty.
Furthermore, when your restaurant is receiving orders via an app, the customers get enough time and liberty to go through the menu and decide the order carefully before placing it. This not only saves the time of the restaurant staff taking the order but also reduces the chances of errors during the communication.
Mobile Ordering Apps are advantageous for Customers as well as Restaurants
The ultimate app effect starts to show when your customers can avail offers, deals, and discounts when checking out the menu or while placing the order. Here, various payment options allow them more significant discounts with bulkier orders. This, in turn, compels users to place bigger orders in comparison to what they were planning before. Also, more orders can only mean more revenue for restaurants!
When the customers are too busy, they try to finish their tasks as and when they can. Therefore, mobile ordering apps allow them to place an order anytime they can, even days in advance. These orders can then be delivered to customers as per their requirements.
Moreover, since you do not need staff for attending calls and taking down orders, you can engage them in providing other services to your customers. Apart from that, you can save big bucks on inventory maintenance because you know the ingredients that will be required on a particular day well in advance. This will also help you avoid the losses caused due to wastage.
To conclude, online ordering is a trend that is replacing orders over calls at a fast pace. It is a convenience for customers, and profitability to restaurants have contributed incredibly in this industry.
Leave a Reply